Rujukan Laman

How 91quanii Handles Your Personal Data

At 91quanii, your personal data belongs to you — we collect only what is needed to operate your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data You ControlSecure StorageMalaysian Law AppliesClear Retention TermsContact Us Anytime

Explore the Lobby Read FAQ

What This Policy Covers and Where It Applies

91quanii Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all account holders and visitors who access 91quanii where permitted under local Malaysian law. We collect information you provide directly — such as your name, contact details, and payment method selection — along with technical data like device type, IP address,

1
and session activity. Payment-related data tied to Touch 'n Go, GrabPay, Boost dan FPX and FPX transactions is handled through encrypted channels and is never stored on our servers in raw form. We do not sell, rent or trade your personal data to third-party marketers. Data
2
shared with service providers — such as payment processors or fraud-detection partners — is governed by data-processing agreements that bind those parties to the same protection standards we apply internally. Your rights under this policy are available to you where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to ask us to correct or remove information, our privacy…

Privacy Email Send a written data request — correction, access or deletion — to our privacy email address. We acknowledge receipt within one working day and aim to resolve requests within five working days.

Live Chat Our live chat support team is available daily and can direct your privacy enquiry to the correct internal team, so your request reaches the right person without delay.

In-Account Request Form Log into your 91quanii account, go to Account Settings and use the Data Request form. This links your request directly to your account record, speeding up verification and response time.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 91quanii

Every layer of your account — from login to withdrawal — is built with data minimisation in mind.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time; declining analytics cookies will not affect account function.

Account Security

Your password is hashed using a one-way algorithm — we cannot read it. Two-factor authentication is available and we recommend enabling it. Suspicious login attempts trigger an automatic account review before access is granted.

Data Retention

Account data is retained for as long as your account remains active and for a legally required period after closure. Once the retention period expires, data is securely deleted from our systems in line with our internal data lifecycle schedule.

Payment Data Handling

Deposits and withdrawals via Touch 'n Go, GrabPay, Boost dan FPX are processed through PCI-compliant payment gateways. We receive a transaction reference and status only — full card or wallet credentials are never passed to or stored by us.

Third-Party Sharing

We share data only with processors essential to running your account — payment gateways, identity verification services and fraud-screening tools. Each processor signs a data-processing agreement and is audited for compliance with our privacy standards.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time by contacting our privacy team via email, live chat or the in-account request form. Requests are processed within five working days where local law permits.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy practices we hear about most from account holders in Malaysia. If your question is not listed here, our privacy contact team is available through any of the channels in the section above.

We collect the details you submit during registration — name, email address, phone number and date of birth — along with technical data such as your IP address, device type and session timestamps. We collect only what is needed to operate your account securely.

Payments are processed through PCI-compliant gateways. We receive a transaction reference and a status code only. Your Touch 'n Go, GrabPay, Boost or FPX wallet credentials are never transmitted to or stored on our servers.

Yes. Submit a data access request via the in-account Data Request form, by live chat or by email to our privacy team. We verify your identity and send you a structured copy of your account data within five working days, where local law permits.

Contact our privacy team through email or the in-account request form and ask for a data deletion request. We will process the request after identity verification and confirm deletion once complete, subject to any legally required retention obligations.

No. We do not sell, rent or share your personal data with third-party marketers. Data is only shared with processors directly involved in running your account — payment gateways, fraud screening and identity checks — all under binding data-processing agreements.

Account data is held for a legally required retention period following account closure. Once that period expires, your data is permanently deleted from our systems in line with our internal data lifecycle schedule. We will confirm the applicable period upon request.

You can adjust cookie preferences directly in your browser settings at any time. Disabling analytics or advertising cookies will not prevent you from logging in or using your account. Only strictly necessary session cookies are required for account functionality.

How 91quanii Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security at 91quanii

Cookie Policy

Account Security

Data Retention

Payment Data Handling

Third-Party Sharing

Requesting Changes

Frequently Asked Questions About Your Privacy

01 What personal data does 91quanii collect when I open an account?

02 How is my payment data handled when I use Touch 'n Go, GrabPay, Boost or FPX?

03 Can I request a copy of the data 91quanii holds about me?

04 How do I ask 91quanii to delete my personal data?

05 Does 91quanii share my data with third parties for marketing?

06 How long does 91quanii keep my account data after I close my account?

07 How can I manage or disable cookies on 91quanii?

Related Pages